Join Yvonne Spencer and Bradley Evans, in our virtual event, as they discuss how academies and maintained schools are reporting rising numbers of complex parental complaints, and how to effectively handle this.
In this session, our lawyers will offer our “Top Tips” for effective complaints handling so that procedures can, wherever possible, bring about effective resolution or proceed effectively through all stages of the school’s complaints procedure. Working through anonymised scenarios, you will learn how to:
This free session is open to academies and maintained schools sector and is open to everyone likely to be involved in complaints process from the informal stage through to a CPH:
Join Yvonne Spencer and Bradley Evans, in our virtual event, as they discuss schools across the country reporting rising numbers of complex parental complaints, and how to effectively handle this.
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